New Members FAQ
This FAQ is for supporters considering a new 2013 membership. Click below to access additional 2013 Frequently Asked Question lists.
- I would like to become a member of the Adelaide Football Club. What are my options?
- I am interested in joining the Club to ensure myself a seat at Adelaide Oval from 2014. What are my options?
- I can't get to many home games, or live interstate. What membership is best for me?
- Can I access a Grand Final ticket if the Crows are competing?
- Can I pay my membership over an instalment plan?
- Can I sign-up to have my membership renewed automatically each year?
- As a member, can I access Showdowns, Finals and the Pre-season competition?
- When will I receive my membership card and members kit?
- Can I purchase additional reserved seat memberships for friends or family members?
- The membership I am considering includes access to a free ticket at selected Crows matches (Premier, Crows Nest, Interstate). How do obtain my free ticket?
- Can I share my membership with friends and family?
- How do I contact the Member Service Centre?
- Who is considered eligible for junior and concession pricing?
- When I proceed to purchase a new membership online I am prompted for a My Crows Account. Where do I find this information?
- As a new member, can I tour the Club's training and entertainment facility?
- Are members entitled to complimentary home match day public transport?
I would like to become a member of the Adelaide Football Club. What are my options?
An Adelaide Football Club membership is the perfect way to share the pride and get more involved with your Club.
We offer a great range of memberships to suit everyone from new-borns to die-hards; including global, interstate memberships and non-access support memberships.
The Club also has a number of memberships just for kids! Starting from just $45, junior membership includes match access, a member kit with Crows merchandise, invitations to exclusive events with players and more.
In 2013, we also launch 'Bounday Line', a specially designed membership catering for fans that can't get to any games.
As a 2013 member, your financial contribution ensures the Club can provide the Football Department with the resources needed to succeed in a highly competitive league. In addition, your support at games – both home and away – provides us with a competitive advantage.
Click here to browse 2013 Membership online or phone Member Services on (08) 8440 6690 to discuss your options.
I am interested in joining the Club to ensure myself a seat at Adelaide Oval from 2014. What are my options?
From 2014 all Crows home matches will be played at a redeveloped Adelaide Oval. Click here to take the virtual tour.
The Adelaide Football Club will reward existing ticketed members with priority access to the first round of seating allocations, to commence soon.
Don’t miss out on this exciting move! The best way to ensure your seat at Adelaide Oval is to join as an 11-game member for season 2013, enabling you to continue your membership at the inner-city venue from 2014.
Click here to visit 19thman.com.au's dedicated Adelaide Oval page.
I can't get to many home games, or live interstate. What membership is best for me?
The Club understands that for many reasons supporters can't make it to home games.
2013 Membership includes a number of affordable options for supporters wishing to join the Club without 11 game match access.
Starting from just $45, these include 'Crows Nest' junior membership (free ticket at every home game) and the flexible 'Premier' membership (access to a free ticket at three selected home games).
In 2013, the Club also launches 'Bounday Line', a specially designed membership catering for fans that can't get to any games.
Click here to browse 2013 Membership online or phone Member Services on (08) 8440 6690 to discuss your options.
The 2013 Membership catalogue also features a number of interstate and Victorian packages with match access. Click here to browse Victorian and here to view Interstate membership options.
Can I access a Grand Final ticket if the Crows are competing?
If Adelaide is successful in making the Grand Final in 2013, the club will be allocated with a limited number of tickets to allocate to members.
Captain’s Club and Gold members are the only members that will have a guaranteed opportunity to purchase one of these tickets.
Any remaining tickets (likely to be very limited) will be made available to Silver and Victorian based Members subject to the conditions to be advised by the club. A charge may be applied to the purchase of all Grand Final tickets and registrations of interest may be conducted in advance of actual qualification for the Grand Final.
Existing financial Silver, Victorian, Essential Crows and AAMI Stadium members can upgrade by contacting the Member Service Centre on (08) 8440 6690..
If you are not already a reserved seat member, a limited number of Adelaide Football Club Gold membership packages are also available. Click here to find out more and purchase online.
Can I pay my membership over an instalment plan?
Membership is now more accessible than ever with the Crows Easy Payment Plan! For no extra cost, spread your membership fee over 10 monthly instalments (see instalment dates below), deducted once a month from your nominated credit card.
To take advantage of the plan – simply select click the 'Instalments' tab when checking out online.
1st payment: | 14 November 2012 (or on receipt of renewal/application form) |
2nd payment: | 14 December 2012 |
3rd payment: | 14 January 2013 |
4th payment: | 14 February 2013 |
5th payment: | 14 March 2013 |
6th payment: | 14 April 2013 |
7th payment: | 14 May 2013 |
8th payment: | 14 June 2013 |
9th payment: | 14 July 2013 |
10th payment: | 14 August 2013 |
Members paying after 14 November 2012 will be required to pay the combined value of all instalments due prior to that date.
The Adelaide Football Club is unable to change the schedule date. Please ensure you have sufficient funds in your account on the above dates to cover the instalment date. Please notify Member Services (08) 8440 6666 if there are any changes to your credit card information. The Adelaide Football Club may suspend or cancel your membership if on two consecutive occasions your drawing is dishonoured by your financial institution.
Click here to read Adelaide Football Club Membership's terms & conditions.
Can I sign-up to have my membership renewed automatically each year?
Yes. Simply click on the 'Instalments' tab when checking-out online.
The Member Service Centre will then automatically renew your 2014 membership from the nominated credit card.
Members can opt out of the Crows Auto Renewal option at any time, but must complete any outstanding payments.
Click here to read Adelaide Football Club Membership's terms & conditions.
As a member, can I access Showdowns, Finals and the Pre-season competition?
Season ticket holding members have access rights to all 11 Adelaide Crows home games. For an ‘away’ Showdown, members will be given priority to purchase tickets before the game is on-sale to the general public.
Members are required to purchase a ticket to AFL Finals, which are neutral events and managed by the AFL (including ticket prices and categories). All Adelaide Football Club members will be given a priority period in which they can purchase tickets before the general public (Finals weeks 1-3 only). Your regular reserved seat will not be available for finals and seating is sold on an automated ‘best available’ basis through the venue’s ticketing agent.
Members are required to purchase a ticket to the NAB Cup pre-season competition, which is managed by the AFL (including ticket prices and categories). However, season ticket holding members can attend Round Four matches at no charge upon presentation of their membership card.
When will I receive my membership card & members kit?
SILVER ADULT (CONC.), ESSENTIAL CROWS & VICTORIAN MEMBERS
Membership cards: Membership cards will be sent in batches from early January 2013. Please allow four weeks for delivery.
Members who join after the start of the season should understand that, due to the timing of some benefits, the full list of entitlements may not be available.
GOLD, JUNIOR, INTERSTATE, PREMIER & BOUNDARY LINE MEMBERS
Additional merchandise items will be mailed separately to member kits/ cards.
Additional merchandise items: Please allow a minimum of four weeks following full payment for delivery.
Membership cards: Membership cards will be sent in batches from early January 2013. Please allow four weeks for delivery.
Gold, Premier, Junior, Crows Nest, Interstate and Boundary Line members can track the delivery of their additional merchandise items online (please note: membership cards will be shipped separately).
Eligible members will receive a 'Dispatch Notification' email following their renewal or new membership purchase with more information.
Click here to access 2013 Membership's online tracking website and log in using your My Crows Account ID (as per your membership card, renewal notice or membership emails).
Members who join after the start of the season should understand that, due to the timing of some benefits, the full list of entitlements may not be available.
Can I purchase additional reserved seat memberships for friends or family members?
You can purchase additional seats for friends or family members located together when you purchase a new reserved seat membership. To enquire about seat availability, phone Member Services on (08) 8440 6690, email your enquiry or visit the Member Service Centre.
The membership I am considering includes access to a free ticket at selected Crows matches (Premier, Crows Nest, Interstate). How do obtain my free ticket?
Click below to find out more about each membership's match access arrangements.
Can I share my membership with friends and family?
Yes. Season ticket holders can now send their tickets (on a game-by-game basis) to friends, family, clients, or anyone else via email.
Click here to find out more and fill your seat each week!
How do I contact the Member Service Centre?
To contact Member Services phone (08) 8440 6690, email your enquiry or visit the Member Service Centre in person.
Who is considered eligible for junior and concession membership?
JUNIOR
Concession members are required to produce appropriate identification when attending games. These include:
- Pension card (aged; single parent; disability)
- Student card (full time only)
- Veterans Affairs concession card
Concession is not available for unemployed or Seniors Card.
When I proceed to purchase a new membership online I am prompted for a My Crows Account. Where do I find this information?
If you have not supplied the Adelaide Football Club with an email address in the past (e.g. receive you receive Club emails, or have registered your interest in membership) you will be required to create a new My Crows Account before your check out online.
If you happen to receive Club emails or have regsitered your interest in membership, you already have a My Crows Account. To find out your My Crows Account phone Member Services on (08) 8440 6690 and quote your name.
As a new member, can I tour the Club's training and entertainment facility?
2013 members are entitled to a free tour of the Crows' training facility.
Westpac Centre tours provide members with a unique insight into the players inner sanctum, with a chance to see excusive areas that are rarely shared with the public.
Click here for tour details and booking information.
Are members entitled to complimentary home match day public transport?
A purpose-built bus terminal outside AAMI Stadium is serviced by FREE SA Lotteries Footy Express bus services, operating from the city, across the suburbs and from regional areas of South Australia on all match days.
SA Lotteries Footy Express services are FREE to all 2013 members and offer an express bus service from special stops along the route, ensuring a fast and direct service to AAMI Stadium. Save time, beat the traffic, and arrive on time with Footy Express!
Click here for full service information and timetables or contact the Adelaide Metro Infoline on (08) 8210 1000.
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