Ticket Forwarding FAQ
This FAQ is for members wishing to forward their season ticket to a friend or family member via email. Click below to access additional 2013 Frequently Asked Question lists.
- What is ticket forwarding?
- How do I forward my season ticket membership?
- What if the recipient cannot attend the event?
- What if I forwarded my season tickets to a wrong e-mail address?
- What is the deadline for forwarding season tickets?
- How do I know the forwarded tickets have been used?
What is ticket forwarding?
Now, Adelaide Football Club season ticket holding members can e-mail their tickets to friends, family, clients, or anyone else. Once the recipient receives his or her tickets by e-mail, the recipient can print his or her ticketFast®-generated tickets from any standard printer. (Note: Once a ticket has been forwarded, the original season ticket will no longer be valid.)
How do I forward my season ticket membership?
Click here for a complete Ticket Forwarding walk-through including how to log in to your My Crows Account and share your season ticket on a game-by-game basis.
What if the recipient cannot attend the event?
If you forwarded a ticket with our service, your original season ticket is no longer valid. At this point, the ticket is in electronic form and the recipient can return it to you via e-mail.
What if I forwarded my tickets to a wrong e-mail address?
Since your original tickets are no longer valid, please ask the recipient to return the e-mail with the PDF attachment back to you. If this is not possible, contact the Member Service Centre on (08) 8440 6690 with your My Crows Account ID and forwarding transaction number.
What is the deadline for forwarding tickets?
Tickets must be forwarded at least one minute prior to the start of the event.
How do I know the forwarded tickets have been used?
Select "view history" on the Ticket Management page to see this information after an event has passed.