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Terms and Conditions


Scroll down to view current membership promotion terms and conditions.

 

2015 Membership


The following details the terms and conditions of holding a membership of the Adelaide Football Club.

Please note that the conditions which follow are the result of a number of factors. These include the needs of members and the Club itself (including the constitutional requirements) and legal compliance, where applicable.

 

1/ Categories of Membership

1.1 Bronze Adelaide Oval Wait List

Entitles the holder to one place on the 2015 Wait List for one season membership (subject to availability). If successful in an offer of season membership for 2015, money paid towards joining the wait list ($85) will be deducted from the total cost of the season ticket for the season. If the Adelaide Football Club cannot offer you a season ticket for the 2015 season, money paid ($85) will roll-over and automatically join you as a Bronze member for the 2015 season.  Bronze membership entitles general admission (standing) entry of up to three AFC (minor round) matches of your choice in 2015. You will however be required to upgrade your ticket through Ticketek to gain entry to the home Showdown (subject to availability and fees will apply). Members with general admission (standing) entry have access to limited general admission seating available in sections 524-527 from rows AA (subject to capacity and cannot be booked). Additionally, reserved seat upgrades can be booked in advance through Ticketek (subject to availability and fees will apply). Additional fees & charges may apply. Entry is subject to capacity & may not be guaranteed.

 

2014 Membership


The following details the terms and conditions of holding a membership of the Adelaide Football Club.

Please note that the conditions which follow are the result of a number of factors. These include the needs of members and the Club itself (including the constitutional requirements) and legal compliance, where applicable.

 

1/ Categories of Membership

There are eight primary categories of membership covered by these terms and conditions. These terms and conditions also apply, where relevant, to all other AFC memberships (Crow Baby, Birthday Club, Pet).

1.1 Bronze

Entitles the holder to general admission entry to three (3) AFC (minor round) matches. Excludes access to the Showdown and the first Crows home game at Adelaide Oval. Entry is subject to capacity. In the event that any game is declared a ‘designated seat match’ it may be necessary to access a designated ticket (may attract booking fee). Members with general admission access can updrade to a reserved seat on a game-by-game basis, subject to availability (may attract upgrade fee). Full entitlements will vary from season to season, at the discretion of the Club. (Click here to view benefit listings on 19thman.com.au).

1.2 Season Ticket (Silver)

Entitles the holder to attend 11 AFC (minor round) matches, and provides a reserved seat at Adelaide Oval. Additional entitlements will vary from season to season, at the discretion of the Club. (Cick here to view benefit listings on 19thman.com.au). Silver membership does not carry voting rights.

1.3 General Admission 11

Entitles the holder to general admission entry to 11 AFC (minor round) matches. Entry is subject to capacity. In the event that any game is declared a ‘designated seat match’ it may be necessary to access a designated ticket (may attract booking fee). Members with general admission access can updrade to a reserved seat on a game-by-game basis, subject to availability (may attract upgrade fee). Full entitlements will vary from season to season, at the discretion of the Club. (Click here to view benefit listings on 19thman.com.au).

1.4 Essential Crows

Entitles the holder to attend AFC (minor round) matches, and provides access to 'open choice' seating within the Adelaide Oval Members Reserve (Western stand).  If fixture declared a 'designated seat match' you may be required to book a seat in advance through the advised ticketing agent (may attract booking fee). This category is a general admission membership and is subject to capacity. The Adelaide Oval Stadium Management Authority (AOSMA) reserves the right to close the stadium gates regardless as to whether or not all members entitled to admission to the Members Reserve on a day, have gained admission to the Members Reserve, if in the opinion of an official of the AOSMA, the admission of further persons to the Members Reserve would or might endanger the safety of those persons who have already been admitted to the Members Reserve. Access to the Adelaide Oval Members Reserve is subject to AOSMA's Conditions of Entry, including dress code. Additional entitlements will vary from season to season, at the discretion of the Club. (Click here to view benefit listings on 19thman.com.au). Essential Crows membership does not carry voting rights.

1.5 Gold / Captain’s Club (upgrade)

Gold and Captain's Club upgrades provide additional member benefits including voting rights and a Grand Final Guarantee. Season Ticket, Essential Crows, Victorian and Interstate are the only categories of membership eligible for Gold and Captain's Club upgrades. Full upgrade entitlements will vary from season to season, at the discretion of the Club. (Click here to view benefit listings on 19thman.com.au). 

1.6 Victorian

Entitles the holder to attend AFC (minor round) matches played at Melbourne venues (Etihad Stadium and the MCG). Additional entitlements will vary from season to season, at the discretion of the Club. (Click here to view benefit listings on 19thman.com.au). Victorian Membership does not carry voting rights.

1.7 Interstate

Entitles the holder to access a free ticket to one (1) Crows away game in their home state. Members are required to book their free ticket by completing the booking form included in their membership pack. Interstate membership is not available to residents living in Victoria. Interstate Membership does not carry voting rights. Additional entitlements will vary from season to season, at the discretion of the Club. (Click here to view benefit listings on 19thman.com.au). Interstate membership is only available to members who reside in ACT, NSW, NT, QLD, TAS & WA.

1.8 Boundary Line

Entitlements will vary from season to season, at the discretion of the Club. (Click here to view benefit listings on 19thman.com.au).

1.9 Global Crow

Prospective Global Crow members must have an international postal address to be eligible. Global Crow membership is not available to supporters that reside in Australia or New Zealand. AFL streaming access passes will not be sent to members that have an Australian or New Zealand address on their account. Entitlements will vary from season to season, at the discretion of the Club. (Click here to view benefit listings on 19thman.com.au). 

 

2/ Membership year

Membership of the Adelaide Football Club shall commence on January 1st and end on December 31st of each year.

 

3/ General Conditions (including match access conditions and member benefits)

3.1 Access to AFL stadia via AFC membership by any member, or any guest introduced by the member is subject to the relevant venue's Conditions of Entry. (Click here to read Adelaide Oval's Conditions of Entry.)

3.2 The Club reserves the right to cancel or suspend the membership of any member if the member, or any guest introduced by the member to Adelaide Oval or any AFL venue, or a person to whom a member shall have loaned his members admission ticket, shall infringe any of the membership conditions or any regulations made by the Club or AOSMA from time to time or any other regulations made under an Act of Parliament in relation to Adelaide oval or any AFL venue and its use.

3.3 Club Liability. By accepting a membership of the AFC, the member acknowledges and agrees that for any person who utilises membership benefits, the Club is not liable for loss or damage (inc. without limitation loss or damage caused by negligence of the Club or SANFL).

3.4 Member merchandise may be subject to minor variations. Membership merchandise is unable to be replaced or exchanged (including garments where an incorrect size has been selected by the customer), unless an item is faulty or significantly different to what has been described in benefit listings. If an item is faulty or damaged on arrival, please contact Member Services on (08) 8440 6666.

 

4/ Ticketing

4.1 Ticketing entitlements

Ticketing entitlements other benefits are detailed annually on 19thman.com.au.

4.2 Lost or stolen tickets

All members must inform the Member Service Centre if their tickets need to be replaced. A replacement fee of $15 is applicable in this instance.

4.3 Showdown (Adelaide v Port Adelaide) ticketing

For AFC ‘home match’ games, normal conditions apply to attendance and reserved seating.  For AFC ‘away match’ games, Season Ticket holding, Essential Crows and Bronze members receive priority access to public daily tickets..

4.4 Ownership

While people other than the ticket holder may use an AFC membership for attendance at home games (in the minor round) it is the strict policy of the Club that the AFC retains ownership of a membership and it is non-transferable for the benefit, gain or advantage of the holder of that membership or any other person. The membership ticket must be produced and/or delivered up to an employee or agent of the SANFL or the Adelaide Football Club upon request. Any membership sold outside normal ticketing procedures will be confiscated by the Club. In the event of the death of a member (and in cases of hardship) other family members may apply (in writing) to the Club for special dispensation to retain that membership for another family member. Note that this does not extend beyond immediate family, and a death certificate will be required, where appropriate.

4.5 Refunds

Once a membership has been purchased, no refund either in full or in part will be paid in any circumstance.

4.6 AFL Finals

Entry to Finals matches involving the Club is not included in Club membership  packages and all ticketing arrangements including the configuration of Adelaide Oval will be at the discretion of the AFL. Season Ticket, Essential Crows, General Admission, Bronze, Victorian and Interstate members will be able to access a member priority period in which to purchase tickets to finals with remaining tickets being made available to other categories of membership and the general public. Season held reserved seating will not be available to members for AFL finals.

Please note that for all AFL finals, juniors aged three (3) and over (as at 1/1/2014) must purchase a ticket for entry. Juniors who wish to qualify for finals priority must hold either, a junior Season Ticket, General Admission, Essential Crows, Victorian or Interstate membership. There are no junior tickets for the Grand Final however eligible junior members can access a concession priced ticket.

4.7 AFL Grand Final

In the event that Adelaide is a competing team in the AFL Grand Final, the Club will receive a limited number of tickets to allocate to members. Legend’s, Captain’s Club and Gold are the only membership categories that are guaranteed an opportunity to purchase one of these tickets. Any remaining tickets will be made available to Silver, Essential Crows, Interstate and Victorian membership categories subject to the conditions to be advised by the Club. The sales process will be advised once Adelaide is confirmed as a finalist and may be subject to a booking fee. Please note that for all AFL finals, juniors aged three and over (as at 1/1/2014) must purchase a ticket for entry. Juniors who wish to qualify for finals priority must hold either a Junior 11 game, Victorian or interstate membership. There are no junior tickets for the Grand Final however eligible junior members can access a concession priced ticket.

4.8 Interstate ticketing rights

Subject to a scheduled fixture, Adelaide Football Club Interstate members have access to a free ticket to an AFC away match in their state. The ticketing process will be advised by the Club prior to the season.

4.9 Deferment of membership

Membership holds are not permitted. The Club will, although, consider applications to hold seats due to extenuating circumstances (e.g. in the event of health issues or extended travel due to work commitments). These applications must be made in writing and contain attached documentation to support the application (letter from Doctor/specialist or employer). Any successful applications will incur a $125 on-hold fee. All applications to hold will be subject to approval at the discretion of the Adelaide Football Club.

 

5/ Voting

5.1 Per the Articles of Association of the Club, (Captain’s Club, Gold and Bronze) membership categories are entitled to cast one vote for one (membership) candidate for election to the Board of Directors (subject to SANFL commission approval) by Postal Vote. The Club shall notify Captain’s Club, Gold and Bronze members of the procedure and timing for these elections on an annual basis.

5.2 No person under the age of 18 is entitled to vote.

 

6/ Change of Address

6.1 Changes of address can be made in writing to AFC Member Service Centre, PO Box 10, West Lakes, 5021 or over the phone (08) 8440 6690. Changes can also be made online at 19thman.com.au using the Account ID and password as advised on your renewal form. A change of address can only be requested by the named member and proof of identity may be requested.

 

7/ Easy Pay Instalment Plan

7.1 Easy Pay payments will be deducted in 10 equal instalments on the 14th of each month, beginning on 14 Dec 2013 or on receipt of renewal via a nominated VISA or MasterCard only.

7.2. By signing with the Easy Pay, you authorise Adelaide Football Club to arrange a debit of funds from your nominated credit card in amounts and at intervals as advised.

7.3 All members on Easy Pay are automatically included into an Auto Renewal Agreement, facilitating automatic rollover of your memberships from year-to-year.

7.4 Should a member be required to change categories of membership, the most appropriate membership according to the individual membership will be selected by the Adelaide Football Club. The selected membership will be applied to the member's account. Appropriate communication will be sent to members affected by a changed category of membership. Members will have an option to opt-out of this membership category or select a new membership category on their own behalf. Members can be required to change membership categories for the following reasons: A membership line is discontinued; The member is too old for that category according to AFL regulations; Membership terms and conditions have changed; Reserved seating allocations have changed.

7.5 Members will be given at least 14 days’ notice in writing of changes in the new amount of their next season's membership and to the terms of the Easy Pay agreement.

7.6 Members can only opt out of the Easy Pay at the conclusion of their last instalment and the first instalment for the following season by notifying Adelaide Football Club either in writing or via email online at 19thman.com.au. All outstanding payments must be complete at time of opting out.

7.7 The first instalment will be withdrawn on 14 Dec 2013 or on receipt of renewal, with further payments on the 14th of each following month. If any payment fails to transfer between institutions on the 14th, further attempts will be made in the next five working days to attempt to clear the fund transfer.

7.8 Members applying for the Easy Pay after the first scheduled payment will have the number of required payments deducted to bring them up to date with the schedule and then subsequent payments at each specified date.

7.9 If a member's debit is returned or dishonoured by a financial institution, a letter will be sent requesting immediate payment. Any fees levied to you by your financial institution will be payable to you.

7.10 Adelaide Football Club may suspend or cancel your membership if, on two consecutive occasions, your drawing is dishonoured by your financial institution. The Club will notify you by letter if the Club suspend or cancel your Easy Pay arrangement. (OPTIONAL: This will incur a $10 fee. Please note that at least 24 hours will be needed to reinstate your membership once payment is received.)

7.11 It is your responsibility to ensure that: (a) the account details you have provided are correct, including notification should the expiry date change within the 10 month program; (b) you have sufficient clear funds available in the nominated account on the scheduled drawing date.

7.12. If your Membership is suspended or cancelled, you will not be able to gain access to any matches during the Premiership Season or the Finals Series.

7.13. If you believe that a withdrawal has been initiated incorrectly, please contact the Adelaide Football Club Member Service Centre on (08) 8440 6666. You will receive a full refund of the withdrawal amount if the Club cannot substantiate the reason for drawing.

 

Current promotions


 

Adelaide Football Club 2014 Member Satisfaction Survey Prize

TERMS AND CONDITIONS

1.    Information on how to enter and prizes form part of these Conditions of Entry. Participation in this competition is deemed acceptance of these Terms and Conditions.

2.    Entry is open to all ordinary Australian persons (“Eligible Entrants”). Entrants under 18 years of age must have parental/guardian approval to enter and further, the parent/guardian of the entrant must read and consent to these Terms and Conditions. Parents/guardians may be required by the Promoter to enter into a further agreement as evidence of consent to the minor entering this competition.

3.    Employees (and their immediate families) of the Promoter, participating outlets and the agencies associated with this promotion are ineligible to enter this competition. Immediate family means any of the following: spouse, ex-spouse child or step-child (whether natural or by adoption), parent, step-parent.

4.    Competition commences on 2/10/2014 at 9.00am AEST and closes 16/10/2014 at 5.00pm AEST (the “Competition Period”).

5.    To enter this competition, Eligible Entrants must during the Competition Period complete the survey and answer the following final question:

“In 25 words or less, tell us what you would say to encourage a fellow Crows supporter who hasn’t been to a match to attend a home game Adelaide Oval”

6.    The Promoter reserves the right, at any time, to invalidate any entries (and entrants who submit or cause those entries to be submitted) which it reasonably suspects have been submitted: (a) using false, incorrect, fraudulent or misleading information, including but not limited to personal details and contact information; (b) through the use of multiple identities, email addresses or accounts; and/or (c) in any way in contravention of these Terms and Conditions.


7.    Incomplete, illegible or incorrect entries, or those which contain offensive or defamatory comments, or which breach any law or infringe any third party rights, including intellectual property rights, will be deemed invalid.

8.    If there is a dispute as to the identity of an Eligible Entrant, the Promoter reserves the right, in its sole discretion, to determine the identity of the Eligible Entrant.

9.    The Promoter reserves the right, at any time during, or after the closing date of the competition, to verify the validity of entries and Eligible Entrants (including an Eligible Entrant’s identity and place of residence) and to disqualify any Eligible Entrant who submits an entry that is not in accordance with these Terms and Conditions or who tampers with the entry process. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights.

10.    Entries are deemed to be received at the time of receipt into the Promoter’s competition database and NOT at the time of completion by the Eligible Entrant. Any cost associated with entering the competition is the Eligible Entrant’s responsibility.

11.    The judging will take place at 105 West Lakes Boulevard, West Lakes 5021 on 20/10/2014 at 11.00am AEST. The prize winners will be notified via telephone or email within 2 days of the winner being selected to organise the claiming of their prize. The Judges' decision is final and no correspondence will be entered into.

12.    This is a contest of skill, judged on criteria set by the Adelaide Football Club Name. Chance will not play a role in determining the Competition winner.

13.    The most constructive answer to the final question in the survey will win 1 x Adelaide Football Club Membership for the 2015 Toyota AFL Premiership Season, valued at up to $745. The membership provided as part of the prize will be for the equivalent membership category as the Eligible Entrant held in 2014.

14.    The total prize pool is valued at $750

15.    One (1) prize will be awarded in total. There is a limit of one (1) prize per Eligible Entrant.

16.    If for any reason a winner does not take the prize or any part of the prize at the time stipulated by the Promoter, then the prize or that part of the prize cannot be transferred, exchanged or redeemed for cash.

17.    Prizes, or any unused portion of a prize, are not transferable or exchangeable and cannot be taken as cash.

18.    If this promotion is interfered with in any way or is not capable of being conducted as reasonably anticipated due to any reason beyond the reasonable control of the Promoter, the Promoter reserves the right, in its sole discretion, to the fullest extent permitted by law:

(a) To disqualify any Eligible Entrant; or

(b) Subject to any written directions from a regulatory authority, to modify,     suspend, terminate or cancel the promotion, as appropriate.

19.    If any prize (or part of any prize) is unavailable, the Promoter, in its discretion, reserves the right to substitute the prize (or that part of the prize) with a prize to the equal value and/or specification, subject to any written directions from a regulatory authority.

20.    Nothing in these Terms and Conditions limits, excludes or modifies or purports to limit, exclude or modify the statutory consumer guarantees as provided under the Competition and Consumer Act, as well as any other implied warranties under the ASIC Act or similar consumer protection laws in the States and Territories of Australia (“Non-Excludable Guarantees”). Except for any liability that cannot by law be excluded, including the Non-Excludable Guarantees, the Promoter and the AFL (including their respective officers, employees and agents) exclude all liability (including negligence), for any personal injury or death; or any loss or damage (including loss of opportunity); whether direct, indirect, special or consequential, arising in any way out of the promotion or accepting or using the prize.

21.    The Promoter reserves the right to request that the winner provide proof of identity prior to awarding the prize. Identification considered suitable for verification is at the discretion of the Promoter. Prize winner may be required to sign any form required by the Promoter including without limitation a legal release and indemnity form or a declaration confirming their eligibility to accept the prize.

22.    In the event that a winner is unable to be contacted, and all methods of communication are unsuccessful, or a winner does not respond to the Promoter’s initial communications within three (3) months, another winner will be selected for any unclaimed prizes may take place on 20/01/2015 at the same time and place as the original selection, subject to any directions from a regulatory authority. Winners, if any, will be notified by telephone or email on the day that the winner is selected. The prize remains the property of the Promoter until claimed by the prize winner.

23.    Where the prize is no longer redeemable at the time that a selection is made for any unclaimed prizes, such as the second runner up prize, an alternative prize of the same value will be arranged.

24.    Once prizes have left the Promoter's premises, the Promoter and their associated agencies take no responsibility for prizes damaged, delayed or lost in transit.

25.    Should an Eligible Entrant’s contact details change during the promotional period, it is the entrant’s responsibility to notify the Promoter. A request to access or modify any information provided in an entry should be directed to the Promoter.

26.    The Promoter is not responsible for any incorrect or inaccurate information, or for any of the equipment or programming associated with or utilised in this competition, or for any technical error that may occur in the course of the administration of this competition. The Promoter assumes no responsibility for any error, omission, interruption, deletion, defect, delay in operation or transmission, communications line failure, theft or destruction or unauthorised access to or alteration of entries.

27.    In the case of the intervention of any outside act, agent or event which prevents or significantly hinders the Promoter’s ability to proceed with the competition on the dates and in the manner described in these terms and conditions, including but not limited to vandalism, power failures, tempests, natural disasters, acts of God, civil unrest, strike, war, act of terrorism, the Promoter may in its absolute discretion cancel the competition and recommence it from the start on the same conditions, subject to any written directions given under State Regulation.

28.    If for any reason this competition is not capable of running as planned, including due to infection by computer virus, bugs, tampering, unauthorised intervention, fraud, technical failures or any causes beyond the control of the Promoter, which corrupt or affect the administration, security, fairness or integrity or proper conduct of this promotion, the Promoter reserves the right in its sole discretion to disqualify any individual who tampers with the entry process, take any action that may be available, and to cancel, terminate, modify or suspend the competition any changes are subject to State Regulations.

29.    Eligible Entrants consent to the Promoter using the Eligible Entrant's name, likeness, image and/or voice (including photograph, film and/or recording of the same) in any media for an unlimited period without remuneration for the purpose of promoting this competition (including any outcome), and promoting any products manufactured, distributed and/or supplied by the Promoter.

30.    Prizes and participation in the competition are subject to any conditions imposed by the supplier or organiser of the prizes, as applicable.

31.    If due to any reason whatsoever the Promoter becomes aware after an Eligible Entrant has won the prize that the Eligible Entrant has not complied with these terms, that Eligible Entrant will have no entitlement to the prize, even if the Promoter has announced him/her as the winner and that Eligible Entrant will be required, at the direction of the Promoter, to return, refund or otherwise make restitution of the prize.

32.    The Promoter accepts no responsibility for any tax implications that may arise from the prize winnings. Independent financial advice should be sought. Where the operation of this competition results in, for GST purposes, supplies being made for non-monetary consideration, Eligible Entrants agree to follow the Australian Taxation Office’s stated view that where the parties are at arm’s length, goods and services exchanged are of equal GST inclusive market values.

33.    Each Eligible Entrant must ensure that any other person whose details have been provided by the Eligible Entrant to the Promoter for the purposes of the Eligible Entrant’s participation in this competition has given their implied or express consent for their details to be provided to the Promoter and any of its related companies and to be contacted by the Promoter or any of its related companies in relation to this competition.

34.    Eligible Entrants acknowledge that the promotion is in no way sponsored, endorsed or administered by or associated with Facebook, Twitter, Pinterest, Instagram or any other social media platform whatsoever. Any information provided as part of the competition is provided to the Promoter and not to the relevant social media platform. Entry into the competition is deemed acceptance of the terms and conditions of any relevant social media platform’s terms and conditions including but not limited to Facebook’s terms and conditions of use and related rules on www.facebook.com. Eligible Entrants completely release any relevant social media platform, including but not limited to Facebook, from any and all liability in connection with this competition.

35.    Unless the contrary intention appears, a reference in these terms or in any advertisement relating to this competition, to Australian dollars, dollars, AUD$ or $ is a reference to the lawful currency of Australia. All references to dollar amounts are inclusive of goods and services tax (GST).

36.    All entries and materials submitted to the Promoter in connection with this competition (in any form including without limitation in hard copy or electronic form) become and remain the property of the Promoter and each Eligible Entrant warrants it has the right to transfer these things to the Promoter.   The Promoter may use such entries and materials and any intellectual property rights subsisting in them in any medium and in any manner it sees fit, including without limitation, by reproducing, modifying or adapting such entries and materials. The Promoter may collect Eligible Entrants’ personal information in order to conduct the promotion. If the information requested is not provided, the Eligible Entrant may not participate in the promotion. By entering the promotion, unless otherwise advised, each Eligible Entrant also agrees that the Promoter, the Promoter's employees, related companies and agents, including but not limited to the AFL, may use this information, in any media for future promotional purposes, marketing, publicity, research and profiling purposes without any further reference, payment or other compensation to the Eligible Entrant, including sending the Eligible Entrant electronic messages and telephoning the Eligible Entrant.

37.    All personal information you provide will be used by the Adelaide Football Club and the AFL in accordance with our Privacy Policy available at  http://www.afc.com.au/privacy and may be disclosed by the Adelaide Football Club or AFL in accordance with the Privacy Policy (including for promotional and marketing purposes).  By providing your personal information, you agree to such use by the Adelaide Football Club and AFL.

38.    The competition is governed exclusively by the laws of Australia.

39.    The Promoter is Adelaide Football Club Limited (ABN 48 008 101 568), 105 West Lakes Boulevard, West Lakes 5021. Any reference to AFL refers to the Australian Football League (ABN 97 489 912 318).

40.    By entering into the Competition you indicate you have read and agree to be bound by the Club Privacy Policy: http://www.afc.com.au/privacy.

 

 


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